LevelUP Casino Review

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I’ve heard about LevelUp casino before, and I finally decided to test it after I found out it’s now the top 2 casinos on Askgambler and received the Players Choice award. I heard it was a modern platform that accepts cryptocurrencies and has many games provided by the best online casino software suppliers. Moreover, it quickly became popular—this site was launched only a few years ago, and it already has nearly 500,000 monthly visits.

So, I wanted to make sure the casino was as good as it seemed. Now, after playing at LevelUp for a few months, I must admit I’m impressed. In a good or a bad way? I reveal all the secrets in my LevelUp review.

Pros and Cons

Let’s start with the casino’s benefits and drawbacks. Among the pros are:

  • Well-designed user-friendly website
  • A lot of currencies are accepted
  • Thousands of games from Netent, Evolution, Red Tiger, and other trusted companies
  • Good VIP program
  • 4 welcome bonuses
  • More bonuses for regular players
  • Quest with lots of generous rewards

  • There are some cons, as well:

  • In some countries, access is restricted
  • No-deposit bonuses are not provided
  • LevelUp Casino Bonuses

    Let’s talk about bonuses—after all, it’s what interests players (including me) most. There are different categories of promotions, and I describe them all in detail below.

    Welcome offers

    So, as I’ve noted before, there are four bonuses for new players at LevelUp casino.

  • 100% bonus—up to €/$100 + 100 free spins. The activation code is LVL1, the minimum deposit is €/$20 or equivalent in a preferred currency.
  • 50% bonus—up to €/$100 + 50 free spins. The activation code is LVL2, the minimum deposit is €/$20 or equivalent in a preferred currency.
  • 50% bonus—up to €/$100. The activation code is LVL3, the minimum deposit is €/$20 or equivalent in a preferred currency.
  • 100% bonus—up to €/$100 + 50 free spins. The activation code is LVL4, the minimum deposit is €/$20 or equivalent in a preferred currency.
  • Note that you can’t get all bonuses after depositing, for example, $80—the minimum deposit for 4 bonuses. You need to wager each of them step by step and get up to $400 and 200 free spins in total.

    There are also some other important conditions to consider, so let's talk about the requirements and terms in more detail.

    Terms, Conditions, and Wagering Requirements

    For all bonuses, the wagering requirement is 40x. Note that in all cases, the bonus will be available for 14 days, and free spins are available only for 1 day. So, the first bonus can be received pretty easily, but it gets harder and harder to get more of them just because you never know if you are lucky enough to wager them. Still, LevelUp offers pretty good conditions compared with other platforms that often set 50-60x wagering requirements. I got my first deposit bonus, but to be honest, I didn’t play with the maximum $100 deposit—I preferred to invest the minimum required amount.

    Speaking of minimum deposits, the equivalents in different currencies and cryptocurrencies are as follows:

  • The minimum deposit is: 20 Australian dollars, 20 Canadian dollars, 20 Euros, 20 New Zealand dollars, 20 United States dollars, 200 Norwegian kroner, 1 500 rubles, 90 Polish złotych, 2 000 Japanese yen, 120 Brazilian real, 0.0005 Bitcoin, 0.05 Bitcoin cash, 0.015 Ethereum, 0.15 Litecoin, 100 Dogecoin, 20 Tether.
  • The maximum bonus is: 400 Australian dollars, 400 Canadian dollars, 400 New Zealand dollars, 100 United States dollars, 100 Euros, 1000 Norwegian kroner, 7500 rubles, 350 Polish zlotych, 1000 Brazilian real, 10 000 Japanese yen, 1 Bitcoin, 0.25 Bitcoin, 0.25 Bitcoin Cash, 0.1 Ethereum, 0.6 Litecoin, 500 Dogecoin, 100 Tether.
  • Note that users from Sweden can’t receive these or any other bonuses. A player also won’t be able to play with their bonuses if they reside in Afghanistan, Azerbaijan, Belarus, Croatia, Estonia, Georgia, Iran, Israel, Lithuania, Pakistan, Republic of Moldova, Serbia, Albania, Bangladesh, Bulgaria, Cyprus, Finland, India, Iraq, Latvia, Malaysia, Republic of Macedonia, Romania, and Turkey.

    Bonuses for Existing Customers

    There are some generous offers for regular players, too. They can receive bonuses for playing on literally any day of the week:

  • FS Monday—If you make a deposit once a week and play slots, you will get up to 200 free spins when the new week starts.
  • Breezy level—40% deposit bonus up to €/$100 (or equivalent in your currency or cryptocurrency) + 20 free spins. The bonus is available twice on Monday, Tuesday, Wednesday, and Thursday. The minimum deposit is €/$20.
  • Breezy boost—70% deposit bonus up to €/$200 (or equivalent in your currency or cryptocurrency) + 40 free spins. Again, it’s available twice, on Friday, Saturday, or Sunday. The minimum deposit is €/$40.
  • Weekend level—50% deposit bonus up to €/$200 (or equivalent in your currency or cryptocurrency) + 40 free spins. Bonus is available twice, on Friday, Saturday, or Sunday. The minimum deposit is €/$40.
  • Wagering requirements for FS Monday are 20x, while for all other bonuses it’s 40x. Again, the more you invest, the more you get, but as you can see, there are no no-deposit bonuses.

    Casino VIP Club & Loyalty Quest

    Like many other online casinos, LevelUp encourages its loyal customers by giving them VIP status. On this platform, a user can upgrade to:

  • Gold VIP player—gets personal account manager, weekly cashback, match bonus for cash deposits, faster cashout, improved welcome package, bonus for birthday
  • Platinum VIP player—gets everything that Gold members have + opportunity to participate in private tournaments
  • Diamond VIP player—gets everything that Platinum and Gold members have + personalized gifts
  • The more you play, the higher status you get. Moreover, VIP members can receive a special bonus—an upgraded version of the weekend bonus: unlike non-VIP users, you can get a 50% bonus up to €/$1,000 and 50 free spins.

    Quest for LevelUp players

    After I made my first deposit I got notified that I reached level 1 of the LevelUp Quest loyalty program and received 10 free spins with a pretty low wager of 10x. 10 free spins didn’t impress me too much but I looked at the term and conditions and realized that the rewards can be a lot more generous. Here is how the program works—you make deposits and get CPs credit as 1 point for every $12.5 that you spend at the casino. Note that this applies only to bets you make when playing slot games. In other cases—for example, when you play poker or roulette—it counts as 5% towards points and you don’t get any credits when playing live games.

    CPs can be exchanged for real money, but you will need to wager your cash prizes 3 times. The max reward is pretty impressive: players can get up to $30,000 when reaching level 20.

    Payment Methods & Withdrawal

    Another thing I liked about LevelUp is that there are a lot of deposit/withdrawal methods to use. There are over 20 deposit options:

  • Visa, Mastercard, and Maestro
  • Skrill, Neteller
  • Piastrix
  • Instadebit
  • iDebit
  • Neosurf
  • Venus Point
  • MiFinity
  • Interac e-Transfer
  • EcoPayz
  • Siru Mobile
  • Mobile Commerce.
  • Crypto payments by CoinsPaid (Bitcoin, Bitcoin Cash, Ethereum, Dogecoin, Litecoin, Tether)

  • As for withdrawals, players can withdraw their earnings using one of the following methods:

  • Visa, Mastercard, Maestro
  • Skrill
  • Bank Transfer
  • Piastrix
  • Neteller
  • Instadebit
  • iDebit
  • Venus Point
  • MiFinity,
  • EcoPayz
  • Crypto payments by CoinsPaid for each cryptocurrency
  • Minimum withdrawal, in most cases, is $10-20, while maximum limits are $3,000. The only exception is cryptocurrency—if you get your winnings in BTC, you can withdraw as much as you want. Most payments are instant, except for credit card/bank transfer payments. But in fact, it does not always work as promised. I received my money using Skrill the next day, and well, the company notifies that this can happen in their Terms & Conditions.

    Customer Support

    There are a few ways to reach support at LevelUp: 1) contact live chat, where you can choose the category of the issue before you’ll be connected with a member of the support team, and they respond nearly immediately; 2) submit a customer ticket providing your email address and describing the issue; 3) or send an email. Of course, it’s much slower. I received the email from the company the next day but still got the answer to my question. There is also a hotline for those who have urgent questions—they can just call (855) 538-3542.

    My Opinion on LevelUp Casino

    So, what playing at LevelUp was like? I’d like to start from the very beginning. To be honest, I had pretty high expectations—after all, it’s a popular new platform with rewards and a large number of members worldwide. It was well-promoted, and the site looked well, so yes, I expected it to be great.

    Signing up turned out to be super easy and fast, but of course, that did not include the verification stage. I just looked through the list of games, read FAQ, and decided I was finally ready to get started and spend some real cash. I verified my identity and my phone number (it didn’t take much time) and looked through the slot games—I’m not such a big fan of table games, but still, I tried them, too.

    Of course, I couldn’t miss the opportunity to receive that welcome bonus, and I was curious about how far I can get. As I’ve noted, you can get the second reward after receiving the first deposit bonus, the third bonus after wagering the second bonus, etc. So, I deposited 20 bucks and started playing. I was lucky, so I was able to wager my bonus without much problem and moved on to level two. Again, I was lucky so I got my second deposit too. I started thinking that I could reach level 3 and deposited 50 bucks, and well, lost. That happens—at least I enjoyed the game and considering that I received two first bonuses, I was still satisfied with my experience.

    I played at the casino for two months overall and deposited about 400 bucks in total. Again, I can’t say that I won all the time—I lost enough, but in the end, I could double my deposit. To be honest, I tried to mentally prepare myself for unpleasant situations. You know how it happens—at some casinos, when you start winning and finally have that relatively large amount on your account, you are suddenly blocked “for security reasons”. Then you have your account blocked and your money frozen.

    Fortunately, that didn’t happen at LevelUp. I’m not a crypto player—I prefer to spend and get fiat currencies, so I chose good old Skrill to get my money (there was no PayPal anyway), and as I’ve noted above, I received it not immediately but in 1 day.

    Again, I expected a lot from this casino, and though it was not perfect, I was satisfied with my experience. I played on the desktop version of the site, I played on mobile, I tried a lot of different slots (I must admit LevelUp offers more high-quality games than many other online gambling platforms), contacted support to asked questions about bonuses and got answers, and most importantly, I verified my account and received my money without much difficulty. What I liked most was the transparent policy—LevelUp wasn’t one of the casinos that try to hide important information from a user (this was probably the most comprehensive Terms & Conditions I’ve ever read, and there was a separate section for Bonus T&C), so yes, I can recommend this platform to everyone who lives in one of the countries on LevelUp’s white list.

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